At vexlynova, we make sure your shoes reach you quickly, safely, and hassle-free.

Processing Time

Orders are typically processed within 1-2 business days. Once your order is ready, you’ll receive a shipping confirmation email with tracking details.

Shipping Options & Delivery Times

We offer several shipping methods to suit your needs:

  • Standard Shipping: 4-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days

Delivery times may vary based on your location and carrier performance.

Shipping Costs

Shipping fees are calculated at checkout and depend on your chosen shipping method and delivery location. Occasionally, we offer free shipping promotions — check our website for current offers!

Order Tracking

Every order comes with a tracking number. You can monitor your shipment from the warehouse to your doorstep.

International Shipping

We ship worldwide! International shipments may incur customs duties, taxes, or additional fees, which are the responsibility of the customer. Delivery times may be longer for international orders.

Lost or Damaged Items

If your package is lost or arrives damaged, contact us at support@vexlynova.com immediately. We’ll coordinate with the carrier to replace your items or issue a refund.

Customer Support

Have questions about your order? Our support team is here to help. Contact us at support@vexlynova.com for assistance with shipping, tracking, or delivery issues.